For the BEST experience on Paradise Mobile's network, we recommend using a phone from Apple, Google, or Samsung. We support all of the models listed below and even more! If your device is not on the list, we encourage you to give us a try anyway—and if it doesn’t work, come and visit us at our store at 24 Reid Street. Our friendly team will get you fully set up, you'll be welcomed with complimentary soft drinks and coffee!
Apple
iPhone XR and newer will work on Paradise Mobile.
On your Apple iPhone device, go to Settings > General > About. You'll see your operating system under 'iOS Version' and your device type under 'Model Name.'
*Ensure your iOS version is 17.4 or higher for the best experience
Pixel 6 and newer will work on Paradise Mobile.
On your Google Pixel device, go to Settings > About Phone > Android version. You'll see your operating system under 'Android Version' and your device type under 'Device Name'
*Ensure your Android version is 14 or higher for the best experience
Samsung
Galaxy S21 and newer
Galaxy Z Flip 5 and newer
Galaxy Z Fold 4 and newer
Galaxy A04, A05, A06, A14, A15, A23, A24, A25, A34, A35, A54, A55, A73 and newer
On your Samsung device, go to Settings > About Phone > Please note "Model name" - in Bermuda, the certified Samsung devices that will function will have a suffix of "B" or "E" - e.g. SM-S928B or SM-S908E. Suffixes such as U, U1, and W are not guaranteed to work and may offer little to no functionality as expected. Please contact us for more information and to see how we can help.
On your Samsung device, go to Settings > About Phone > Software Information. You'll see your operating system under 'Android Version' and your device type under 'Product Name'
*Ensure your Android Version is 14 or higher and One UI version is 6.1 or higher